Privacy Policy
At ScoutAbout Travel ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel planning services.
1. Information We Collect
To provide you with exceptional travel planning services, we may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Travel Details: Preferred destinations, travel dates, budgets, and special requests (e.g., dietary restrictions, accessibility needs).
- Booking Information: Dates of birth, passport/ID details, Known Traveler Numbers (TSA PreCheck/Global Entry), and loyalty program numbers.
- Payment Information: Credit card details and billing addresses (Note: We securely transmit this information directly to travel suppliers and our host agency; we do not store full credit card numbers on our local servers).
2. How We Use Your Information
We use the information we collect primarily to fulfill your travel requests, including:
- Researching and securing quotes for flights, hotels, cruises, and tours.
- Completing bookings and processing payments on your behalf.
- Communicating with you regarding your itinerary, travel updates, and emergencies.
- Sending you travel inspiration and promotional offers (if you have opted into our newsletter).
3. Information Sharing and Disclosure
Due to the nature of the travel industry, we must share your information with third parties to facilitate your trips. We only share the minimum necessary information. These third parties include:
- Travel Planners International (TPI): As our host agency, bookings and administrative processing are securely routed through TPI's systems.
- Travel Suppliers: Airlines, hotels, cruise lines, tour operators, and transfer companies require your information to confirm reservations and provide their services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., customs and immigration).
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Choices
You can opt out of receiving our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails. Please note that even if you opt out of marketing emails, we will still send you critical transactional emails regarding your active bookings.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ScoutAbout Travel
Everett, WA
Email: hello@scoutabouttravel.com
Phone: (555) 123-4567